Personal Lines Insurance Broker (Ontario-Based)

Location: Hybrid – Work from home with occasional in-office training (Clinton, Exeter, London, or Mitchell, ON)
Salary Range: $45,000 – $80,000 CAD (Based on experience)
License Required: RIBO

About the Role

We’re currently looking for a Personal Lines Insurance Broker to support a growing portfolio of clients across Ontario. You’ll be the go-to contact for all things personal insurance — from renewals and policy changes to claims support and day-to-day client care. This is a hybrid role with initial training onsite, followed by flexible remote work options.

What You’ll Do

• Client Management: Handle a dedicated book of business, support renewals, and respond to client inquiries by phone or email.
• Policy Servicing: Manage all aspects of personal lines policies — including documentation, binders, endorsements, and renewals.
• Claims Assistance: Collect claim information, communicate with insurers, and update clients on the process.
• Documentation & Accuracy: Ensure timely and accurate delivery of renewal documents, invoices, and other policy paperwork.
• Cross-Team Support: Step in for fellow brokers when needed due to vacations or leaves.
• Regulatory Compliance: Follow procedures and stay compliant with insurance industry standards.

What You Bring

• Must Have: RIBO License
• Experience: At least 1 year in a brokerage or client-facing insurance role
• Tech Skills: Knowledge of Microsoft Office; experience with Applied TAM/Epic is a bonus
• Problem-Solving: Strong analytical thinking and initiative when identifying client needs and coverage gaps
• Communication: Clear, professional verbal and written communication
• Detail-Focused: Highly organized and able to handle multiple tasks in a fast-paced setting

Perks & Benefits

• Competitive Compensation: $45,000–$80,000 depending on qualifications
• Career Growth: Access to mentorship, internal mobility, and continuing education
• Health Benefits: Includes dental, vision, and extended health care
• Work-Life Balance:
  • Hybrid work model after training
  • 3 weeks of vacation + birthday off
  • Paid community outreach days
  • RRSP matching for long-term savings
• Positive Culture: Join a supportive and forward-thinking team environment